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Get Tech Help

FA offers resources and guidance to help our fellowship use technology in ways that support recovery, maintain security, and align with our traditions.

Here you’ll find practical tools, FAQs, and tutorials designed to help fellows and meetings feel more confident using platforms like Zoom, Google Workspace, and more. Whether you’re serving in a meeting role or simply looking for guidance, these resources are here to support you in running meetings smoothly, safely, and effectively.

 

FOR MEMBERS

Videoconference Meeting Basics

Here’s a quick guide to getting started as a meeting participant on Zoom.

Tech Support Office Hours

Need one-on-one help participating in FA videoconference meetings? Join our monthly tech support office hours, as follows. Drop in to ask questions, get guidance, or learn more about tech service in a casual, supportive setting. 

Among other tech support, you can get guidance and help with the following commonly used platforms:

Be of Service

If you are tech-savvy and have six or more months of abstinence, you can be of service by providing light tech support during our monthly Tech Support Office Hours, please email wsitechnology@foodaddicts.org for more information.

Have Additional Questions?

You can always email wsitechnology@foodaddicts.org. 

 

FOR MEETINGS

Meeting Tech Roles

Every video conference meeting is encouraged to have these three service roles covered at least, with alternates in case fellows cannot show up for your meeting for any reason:

  1. Meeting Host – Manages Zoom settings, screen sharing, security.

  2. Meeting Screen Sharer – Shares and scrolls through the meeting format

  3. Meeting Tech Support – Acts as backup for the Meeting host as needed.

Learn more about each role here.

New to Tech Service? Start Here.

If you’re new to doing tech service in FA meetings, we recommend beginning with these three resources:

  1. Definition of Tech Service Roles 

  2. Zoom Basics

Videoconference Meeting Basic Best Practices

  • Fill and rotate tech-related service positions regularly

  • To protect anonymity, be sure to disable the AI companion functionality

  • Follow FA’s Zoom bombing prevention guidelines

  • Enable captions for hearing challenged members, if necessary

  • Ensure your members do not post in the chat outside of individual in service positions sharing necessary information timed with prompts in the meeting format

Trainings & Resources for Meetings

We’ve created this shortlist of trainings and written guides to help meetings:

Tech Support Office Hours

Need one-on-one help making sure your meeting runs smoothly? Join our monthly office hours, as follows. Drop in to ask questions, get guidance, or learn more about tech service in a casual, supportive setting.

Among other tech support, you can get guidance and help with the following commonly used platforms:

  • FA Website – How to find relevant FA documents, buy literature, and submit changes/updates to existing meetings listed and registered on the FA websites

  • Zoom – Meeting setup, waiting rooms, screen sharing, co-hosting, breakouts, Zoom bombing prevention best practices, etc.

  • Google Workspace (Docs, Sheets, Drive) – Meeting formats, literature sharing, business meeting and other service documents.

Be of Service

If you are tech-savvy and have six or more months of abstinence, you can be of service by providing light tech support during our monthly Tech Support Office Hours, please email wsitechnology@foodaddicts.org for more information.

Have Additional Questions?

You can always email wsitechnology@foodaddicts.org. 

More Tech Support Links