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Get Tech Help

The WSI Technology Committee (Tech Team/TC) supports the global FA fellowship by helping ensure our tech tools and platforms run smoothly, securely, and in alignment with FA traditions. 

The Tech Team is made up of dedicated FA members with tech-related service experience who collaborate with the World Service Board (WSB), the FA office, Intergroups, Chapters, and individual members and meetings.

We offer hands-on support, video tutorials, FAQs, and training to help fellows and those in meeting tech service positions feel confident using tools like Zoom, Google Workspace, and more. We also assist with long-term strategy to keep FA tech current, secure, and sustainable.

 

FOR MEMBERS

Videoconference Meeting Basics

Here’s a quick guide to getting started as a meeting participant on Zoom.

Tech Committee Office Hours

Need one-on-one help participating in FA videoconference meetings? The WSI Tech Team has monthly office hours, as follows. Drop in to ask questions, get guidance, or learn more about tech service in a casual, supportive setting.

Among other tech support, the WSI Tech Team offers guidance and help with the following commonly used platforms:

Tech Team Contact List

Has technology been an obstacle for you when it comes to participating in FA videoconference or phone meetings? Here’s a contact list of fellows who can help answer your meeting-related technology questions.

Tech Committee Voicemail

Leave a message with your tech-related question and someone from the Technology Committee will get back to you as soon as possible. Call 1-781-932-6300 and press 4.

Be of Service

If you are tech-savvy, have six or more months of abstinence, and would like to be of service on the Technology Committee, please email wsitechnology@foodaddicts.org for more information.

Have Additional Questions?

You can always email wsitechnology@foodaddicts.org. 

 

FOR MEETINGS

Meeting Tech Roles

Every video conference meeting is encouraged to have these three service roles covered at least, with alternates in case fellows cannot show up for your meeting for any reason:

  1. Meeting Host – Manages Zoom settings, screen sharing, security.

  2. Meeting Screen Sharer – Shares and scrolls through the meeting format

  3. Meeting Tech Support – Acts as backup for the Meeting host as needed.

Learn more about each role here.

New to Tech Service? Start Here.

If you’re new to doing tech service in FA meetings, we recommend beginning with these three resources:

  1. Definition of Tech Service Roles 

  2. Zoom Basics

Videoconference Meeting Basic Best Practices

  • Fill and rotate tech-related service positions regularly

  • To protect anonymity, be sure to disable the AI companion functionality

  • Follow FA’s Zoom bombing prevention guidelines

  • Enable captions for hearing challenged members, if necessary

  • Ensure your members do not post in the chat outside of individual in service positions sharing necessary information timed with prompts in the meeting format

Trainings & Resources for Meetings

We’ve created this shortlist of trainings and written guides to help meetings:

Tech Committee Office Hours

Need one-on-one help making sure your meeting runs smoothly? The WSI Tech Team has monthly office hours, as follows. Drop in to ask questions, get guidance, or learn more about tech service in a casual, supportive setting.

Among other tech support, the WSI Tech Team offers guidance and help with the following commonly used platforms:

  • FA Website – How to find relevant FA documents, buy literature, and submit changes/updates to existing meetings listed and registered on the FA websites

  • Zoom – Meeting setup, waiting rooms, screen sharing, co-hosting, breakouts, Zoom bombing prevention best practices, etc.

  • Google Workspace (Docs, Sheets, Drive) – Meeting formats, literature sharing, business meeting and other service documents.

Tech Team Contact List

Has technology been a challenge for your meeting? Here’s a contact list of fellows who can help answer your meeting-related technology questions.

Tech Committee Voicemail

Leave a message with your tech-related question and someone from the Technology Committee will get back to you as soon as possible. Call 1-781-932-6300 and press 4.

Be of Service

If you are tech-savvy, have six or more months of abstinence, and would like to be of service on the Technology Committee, please email wsitechnology@foodaddicts.org for more information.

Have Additional Questions?

You can always email wsitechnology@foodaddicts.org. 

More Tech Support Links