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Email and Password - FAQ


How do I change my email address or password on my FA profile?

Change Email Address

  • Sign into your FA profile by clicking on Login in the top of the screen. This will take you to your profile page.  
  • Click on Edit My Profile.
  • Update the email address listed in both the Email and Confirm Email fields.
  • Click Save Changes.

Change Password

  • Sign into your FA profile by clicking on Login in the top of the screen. This will take you to your profile page.  
  • Scroll down and click the Change My Password link.
  • Enter your Current Password.
  • Enter the new password in both the New Password field and Password Confirmation field.
  • Click the Change Password button.

Forgot Password

  • Go to the Login Page and click the Forgot Your Password? link.
  • Enter the email address associated with your FA Profile.
  • Click Send Reset Password link. 
  • When the email is sent, you will see this confirmation message: “We have emailed your password reset link!”
    Note: If your email address is not found, you will see this error message: “We can't find a user with that email address.” Check to see if your email address is entered correctly. If you need assistance, please email web@foodaddicts.org.
  • Check your email to find the reset password link email from fa@foodaddicts.org. If you don’t receive an email, check your SPAM/Junk/Promotions folder.
  • Click the Reset Password button in the email you received to reset your password.
  • Enter a password that meets these requirements: passwords must be 8-24 characters and include at least 1 letter and at least 1 number.
  • Re-enter the password to confirm your password.
  • Click the Reset Password button.

Can't Access Email

  • If you no longer have access to the email address in your FA profile, please send an email to web@foodaddicts.org and we can change it for you.  You may be asked to provide confirmation of your address and phone number.

*Passwords must be 8-24 characters and include at least 1 letter and at least 1 number.